What's new in Carvio.

Changes to Carvio, newest first. Updates come with your plan, at no extra cost.

Sign up and try it free

Start a 14-day free trial on your own, and pay for AI only when you use it.

  • NewSign up on your own with email, Google, Microsoft or Apple, and start a 14-day free trial
  • NewEvery feature is open during the trial, and you can start your paid plan before it ends
  • NewAI wallet: AI features draw from a prepaid balance you top up in Settings
  • NewPhone numbers are billed monthly with your plan, and the first month is free
  • NewHand the account holder role to a teammate from inside the app
  • ImprovedSet a teammate's access in the same step as inviting them
  • FixedBill-of-sale customer lookup failing for dealers without the lead add-on

Appraisals, deals and billing

Appraise a car on one screen, write deals on a new deal screen, and manage your plan in Settings.

  • NewAppraise a vehicle: decode the VIN, adjust the details, filter and rank comparable cars, and print the result
  • NewEach comparable car links to every site it's listed on
  • NewA new deal screen for retail and wholesale, with weekly, biweekly, semi-monthly and monthly payment estimates. Switch to it from the banner on the deal page
  • NewChoose which bill of sale form prints, and set default guarantee terms for new retail deals
  • NewPrivacy mode hides purchase prices, costs and margin on your screen when customers are nearby
  • NewBilling in Settings: your plan, invoices and cards, with the exact amount shown before you upgrade
  • FixedFees and documents from a cancelled bill of sale showing up on the next deal

Sharper market research

Suggested prices and comparable cars got more accurate.

  • ImprovedVery old listings and extreme prices no longer pull the suggested price off
  • ImprovedA car one dealer lists on two sites counts once, not twice
  • ImprovedComparable cars match your car's trim more closely
  • FixedMileage adjustment ranking some comparable cars the wrong way round
  • FixedLinks to CarGurus listings from comparable cars

Share cars with customers

Text or email a customer a shortlist of cars and see what they looked at.

  • NewSend a shortlist of up to 20 cars by text or email, and see which ones the customer opened and which they tapped “I'm interested” on
  • NewCustomers can move or cancel their own appointment from the link in their reminder
  • NewTasks can wait on other tasks, go to a manager when they're overdue, and be saved as templates for jobs like delivery prep
  • NewFilter sales, cost and purchase reports by customer, company or vendor
  • NewYour dealership logo on shared car pages, customer emails, the bill of sale and the window sticker
  • NewOn the phone app: email, appointments in the conversation, and AI that rewrites a message before you send it
  • FixedLeads staying open after the car was delivered

Reports, tasks and a rebuilt inbox

Sales and profit reports you can export, tasks and appointments on a calendar, and an inbox sorted by who has waited longest.

  • NewReports for sales, purchases, costs, vendor costs, profit and the garage book, exported to Excel, CSV or PDF. The garage book follows the OMVIC Used Vehicle Record layout
  • NewTasks, appointments and a calendar. Customers get confirmation and reminder emails in your dealership's name
  • NewMarket research suggests a price from real listings near you and shows the comparable cars it used
  • ImprovedThe lead inbox puts the customers who have waited longest on top, and stays fast with thousands of conversations, on the web and on the phone app
  • NewManagers can assign, archive or mark lost every lead that matches a filter in one step
  • ImprovedCarGurus phone leads show up as calls, and an answered call stops the reply timer
  • FixedNew leads from listing sites showing as contacted before anyone replied

Dealertouch is now Carvio

A new name, a new home dashboard, and one list of the deals and cars that are costing you money.

  • NewDealertouch is now Carvio. Same app, same login, new name
  • NewA new home dashboard: cars in stock, sales this month, top reps, your lead funnel and the cars that have sat longest
  • NewFindings: deals that lost money, deals that stalled, aged cars whose price hasn't moved, and the same VIN entered twice, each with the dollars at stake
  • NewReview listing-feed changes before they touch your inventory: confirm or ignore each car
  • NewShow only cars with a photo, price, mileage, trim and colour on your website
  • FixedAutomatic inventory imports stopping after the first car
  • FixedAutoTrader and CarGurus leads dropped when the buyer's name was missing

Email in the inbox

Customer email now lands in the same inbox as your texts, at your own dealership address if you want.

  • NewA dealership email address in Carvio: customer emails land in the inbox next to texts, and reps reply from there
  • NewUse your own domain, like sales@yourdealership.ca. Carvio checks the setup every day and tells you if it breaks
  • NewSee when a customer opens your email or clicks a link
  • ImprovedInventory search finds cars by year, stock number or the last six of the VIN, and understands Chevy, VW and MB
  • ImprovedA redesigned inventory list with three views and saved filters
  • FixedAutoTrader and CarGurus leads dropped when the buyer gave only a phone number or a first name
  • FixedPhoto order lost after saving a car

AI reply drafts and a faster inbox

AI drafts follow-ups you can edit and send, and the inbox loads faster.

  • NewAI-drafted follow-up texts and emails you edit and send
  • NewConversations sorted so the most urgent are on top
  • ImprovedThe inbox loads three times faster on large accounts
  • ImprovedThe reply timer shows seconds when under five minutes
  • FixedNotification counts not matching on phones

Market research from a VIN

Type a VIN and see a suggested price and the similar cars for sale near you.

  • NewMarket research: a suggested price from a VIN
  • NewThe similar cars for sale near you, closest match first
  • NewSuggestions on when to drop the price, based on days on lot
  • ImprovedVIN decode fills in the trim
  • FixedPhoto order on slow connections

Deals and gross

Move deals through stages on one board, and see each deal's real gross as costs land.

  • NewA deal board: drag deals between stages
  • NewGross on every deal: sale price minus everything the car cost
  • NewCosts added to the deal they belong to
  • ImprovedTotal gross at a glance on the deal summary
  • FixedTrade-in value not saving the first time

One inbox, with a timer

Every conversation in one inbox, timed until someone answers, and overdue ones go to the manager.

  • NewOne inbox for texts, email and website leads
  • NewA timer on every conversation: green, amber, red
  • NewOverdue conversations go to the manager
  • NewAn automatic reply after hours
  • ImprovedOne thread per customer across texts and email

Lead scoring and follow-ups

The leads most likely to buy come first, follow-ups go out on schedule, and every customer has one timeline.

  • NewLead scoring: the warmest leads first
  • NewFollow-ups by text and email on a schedule
  • NewOne timeline per customer: calls, visits, texts and return visits
  • ImprovedInstant contact search
  • FixedDuplicate leads from website forms

Listing feeds

Add a car once and list it on AutoTrader, CarGurus, Kijiji and more.

  • NewFeeds to AutoTrader, CarGurus and Kijiji
  • NewFeeds to CarPages and HeyAuto
  • NewSold cars come down from every feed
  • ImprovedNew photos reach the feeds within five minutes

Carvio

Inventory, VIN decode, days on lot and photos, in one app.

  • NewInventory with days on lot and margin on every car
  • NewVIN decode: year, make, model and trim
  • NewStock numbers by sequence, date or VIN
  • NewPhotos in the order you drag them
  • NewAlerts when a car passes the days on lot you set

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