How we look after your data.
Carvio holds your cars, customers, deals and messages. Here is what protects them, in plain words.
What protects it.
- Encrypted on the way.
- Your customer records, deals and messages travel encrypted between your browser and our servers (TLS 1.2 or newer).
- Access by role.
- Your team sees what their role needs. Managers see everything; salespeople see their leads.
- Backed up automatically.
- Carvio runs on established cloud infrastructure with managed databases that our cloud provider backs up automatically, so data can be restored if something goes wrong.
- Card payments through Stripe.
- Stripe, a PCI DSS Level 1 certified provider, handles every payment. Your card number is never stored on our servers.
- Watched for problems.
- Automated monitoring and alerts watch for errors and unusual activity, so we can respond quickly.
What we promise.
Your data is yours.
We never sell your dealership data, share it, or use it for anything other than running Carvio for you.
We tell you about a breach.
If a security breach ever affects your data, we'll tell you promptly and as the law requires: what happened and what we're doing about it.
We keep it up to date.
We keep our software up to date and review our code and infrastructure for security issues as part of how we build.
Ask us anything.
Data handling, infrastructure, compliance: you'll get a straight answer.